top of page

Messaging Terms and Conditions 

Messaging Terms & Conditions:


You agree to receive informational messages (appointment reminders, account notifications, etc.) from Pepper Brown & Associates. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at pepperbrownassociates@gmail.com. You can optout at any time by replying STOP. 



​​

217-247-4421

Office staff is not available to answer inquires or phone calls. Voicemail and email are welcome at any time. Therapists do their best to respond to messages within 24-48 hours. Urgent telephone consultation services for established patients may be available on an individual basis. In case of emergencies, please call 911 or go to your nearest emergency room.

4481 Ash Grove Drive, Ste B

Springfield, IL 62711

Cancellation Policy

​

Please note that we require a 24-hour notice if you decide to cancel your appointment. Call or email to cancel or reschedule at least 24 hours before your scheduled appointment in order to avoid charges. We will do our best to accommodate you and appreciate your cooperation. Thank you.

 

 

 

 

© 2025 by Tracy Howland. Powered and secured by Wix 

 

I'm a paragraph. Click here to add your own text and edit me. It's easy.

bottom of page